Have a question, need help, or want to partner with us? We are here for you.
Welcome to the Netpond support center. Whether you are a long-time veteran of the adult industry or just starting out, we want to make sure you have everything you need to succeed on our forums. If you have encountered an issue, have a suggestion, or are interested in working with us, this is the place to reach out.
Please review the information below to ensure your message gets to the right department. We try to respond to all legitimate inquiries within 24 to 48 hours on business days.
1. Account Support and Technical Issues
If you are having trouble logging in, need to reset your password, or are experiencing a bug on the forum, please reach out to our technical support team. When sending a message, please include your username and a detailed description of the problem. If you can include screenshots, that helps us fix the issue much faster.
2. Advertising and Sponsorships
Interested in promoting your brand to thousands of active adult webmasters? We offer a variety of banner placements, sticky threads, and newsletter sponsorships. Let us know what kind of traffic you are looking for and what budget you have in mind, and our sales team will get back to you with a media kit and current pricing.
3. Moderation and Abuse Reports
If you need to report a post that violates our rules, or if you are dealing with harassment or spam, please contact a moderator. Please include a direct link to the offending thread or user profile so we can look into it immediately. We take the safety of our community very seriously.
4. General Feedback
We are always looking to improve. If you have an idea for a new sub-forum, a feature you'd like to see, or just want to tell us how we are doing, drop us a line. We read every piece of feedback, even if we can't reply to all of them.
Please use the form below to get in touch. Make sure to fill out all fields so we can get back to you.
Note: This is a static restoration of the original Netpond forum. The contact form above is for demonstration purposes only and will not actually send an email. If you are looking for real support, please log into your active account on the live platform and use the private messaging system (PM) to contact one of the forum administrators.
